help desk - search results

Customer support is a crucial aspect of every business, and when it comes to running a WooCommerce website, having a reliable help desk plugin...

A help desk system lets you take care of your customers by promptly answering their queries and solving their problems. Most of the modern...

Customer support is one of the primary concerns of any online shop owner. You won't be able to develop a business successfully without caring...

WSDesk is the most effective and feature-packed customer support helpdesk and ticketing system available today. You can provide your WooCommerce customers with remarkable assistance by integrating WSDesk with your site. WSDesk makes it easy to turn user inquiries of any kind (email, chat) into actionable "tickets" that can be monitored and resolved. You won't need any other ticketing system; this one is a comprehensive WordPress plugin. Among the many features available are automated ticket assignment and tagging, autosuggestion, triggers, automation, ticket bulk editing and merging, a support agent survey, an unlimited number of tickets, personalized email responses, a complete record of all tickets, the ability to attach files to tickets, a complete record of all interactions, and more.

The customer’s journey doesn’t end after the purchase. In fact, a first-time customer becomes a loyal one only after a satisfactory experience with the...

Setting up a helpdesk will be one of the concerns of every eCommerce store owner. If you are managing a WooCommerce store, you can...

A good helpdesk system is essential for customer support when you are running an online store. Opting for a SaaS solution might prove to...

The GDPR has taken eCommerce sector by storm. All kinds of businesses are striving to ensure the best compliance without drastically affecting their features....

Tired of spending a huge amount of money on inefficient WordPress helpdesk plugins? Do you want a plugin that increases the efficiency of your Customer...

Checkout pages are the most critical pages on an e-commerce website. It’s the final step where shoppers complete their purchases, so optimizing the checkout...